"I am convinced that a well-thought-out design is decisive to the quality of a product. A poorly designed product is not only uglier than a well-designed one but it is of less value and use. Worst of all it might be intrusive...
What is good design? Product design is the total configuration of a product: its form, color, material, and construction. The product must serve its intended purpose efficiently.
A designer who wants to achieve good design must not regard himself as an artist who, according to taste and aesthetics, is merely dressing up products with a last-minute garment. The designer must be the gestaltingenieur or creative engineer. They synthesize the completed product from the various elements that make up its design. Their work is largely rational, meaning that aesthetic decisions are justified by an understanding of the product’s purpose."
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